Problem:
I have an item that was billed/costed incorrectly. How do I correct an item that has already been billed?
Solution:
You can remove the remaining lot items with incorrect cost and then add them again with the correct cost (via a New PO).
To remove the lot from inventory, you'll have to enter an Inventory Transaction. Go to Inventory and Value >> Find the SKU number in the list and click it >> On the Inventory Details page that opens, click Transactions in the left hand navigation >> Click Add Transaction >>
- Transaction Type - M2 Decrease due to data entry error
- Lot XXX
- Warehouse From - Main Warehouse
- Quantity - 1
Proceed to add a new PO. We recommend adding a dash zero (-0) to the invoice number (duplicates are not allowed) in order to complete the PO costing.
Ticket#3219