Q: I entered an application for wood with propane as the third utility, when I go to print the voucher it is printing as a wood voucher, but it shows all the propane vendor information. I can manually change the propane information in voucher, but this issue shouldn’t be occurring. Is there something I can do to prevent this?


A: The reason this happened is because the WPO Vendor was changed after the voucher was initially created. In order to print this voucher correctly go to Payment Request (under Inventory menu) and select All Payments Requested in the dropdown list for Current View. Search for the voucher that needs the changes, correct vendor information and reprint the voucher.

 

Ticket#3730