Background:

When an employee separates from an organization, removing database access to ServTraq© is an information security essential. At the lowest level, the employee had access to customer records, at the highest level, possible access to employee records. Safeguard your database information by restricting access to only active employees. To remove an inactive ServTraq account follow the steps outlined below.

Requirement:

Agency Admin user permissions.

Procedure:

1) Go to Administration>User Management

2) Click on the User Name

3) Scroll to the User Details section and click Delete User