The ServTraq webinar scheduled for March 28th, intended to cover the following Daily Reports and Payment Assistant Reports available in ServTraq. The slides and recorded webinar can be found below. Actual customer information was used in this webinar, we trust that you will maintain the same confidentiality as you do with your own.



Webinar Outline:

Document Mail-Outs

· Barcoded Applications

· Benefit and Denial Letters

Application Record Filing

· Application ID

CORE Change Request to CSD

· First Name, Last Name or SSN

Utility Pledge/Commitment Report

· CARE Applications

· Commitments

Payment Assistance Reports

· Expenditure Progress

· Customer Service Profile

· CSBG 295 Report

To view the recorded video on this webinar topic please click the link below.