In this webinar, we took an in-depth look at ServTraq's online LIHEAP Application system - CALIHEAP Apply. 

Topics covered: 

• General and agency-specific features 
• How customers can submit an application
• How to process a submitted online application
  • Benefitted/Denied 
  • Deficient/Incomplete

A recording of the webinar will be available soon.

Attached are webinar slides.