In this webinar, we reviewed general utility assistance processes in ServTraq.


Topics covered: 

  • Search and add a customer
  • Search and add an application
  • Logging customer contacts
  • Callbacks
  • Application transfers
  • Correcting rejected records
  • Frequently Asked Questions


You can view a recording of the webinar here: https://vimeo.com/930026750/b96816b2f2


Below is the slide deck used during the webinar.