Q: How do I update an employees hourly rate? 

A:You can change these rates by navigating to Administration > Human Resources. From the employee's list select the employee to edit and then scroll down to the Job Assignments section. Add a new entry with the adjusted rate.Make sure that the Start Date entered in the Job Assignment is before or the same as the work date you are trying to enter. In other words, you will get a $0 for the rate if you enter 6/1/2016 as the work date when the start date for the employee job assignment was 6/5/2016

For a detailed procedure, download the attachment below. 

If you are trying to bill overtime or double time and you are receiving a $0 rate, make sure the entries have been made in ServTraq.