Utility assistance applications are entered in ServTraq for the purpose of transferring benefitted records to CSD’s CORE system for account credit or payment; and tracking of denied applications.
ServTraq© also supports the collection of CSBG household demographics for CSBG 295 Characteristics Reporting. The attachments below contain detailed information regarding:
- UA Application Entry-Scroll Version
- UA Application Entry- Wizard Version
- CSBG-Individual Household Member (Demographic & Income) Entry