Utility assistance applications are entered in ServTraq for the purpose of transferring benefitted records to CSD’s CORE system for account credit or payment; and tracking of denied applications. 

ServTraq© also supports the collection of CSBG household demographics for CSBG 295 Characteristics Reporting. The attachments below contain detailed information regarding:

  • UA Application Entry-Scroll Version
  • UA Application Entry- Wizard Version
  • CSBG-Individual Household Member (Demographic & Income) Entry