In this webinar, we took a look at the newly redesigned online LIHEAP application system that was rolled out on October 17, 2021.

Topics covered: 

• Updates and new features including:
  • Mobile-Friendly Design
  • Support for Incomplete Applications
  • Support for additional CSD Reports – 081, 321, 43B
• Changes to the customer and agency side of the system

You can view a recording of the webinar here: https://vimeo.com/636333160/62270f81a1 

Also attached are the presentation slides used during the webinar.