In this webinar, we took a look at the newly redesigned online LIHEAP application system that was rolled out on October 17, 2021.

Topics covered: 

  • Updates and new features including:
    • Mobile-Friendly Design
    • Support for Incomplete Applications
    • Support for additional CSD Reports – 081, 321, 43B
  • Changes to the customer and agency side of the system

You can view a recording of the webinar here: 

Also attached are the presentation slides used during the webinar.