• A customer's water utility provider is not enrolled in LIHWAP. How do I deny their LIHWAP application?

• I cannot enter the zip code for a new dwelling. How do I add it?

• Why can't I link a job to an application or eligibility record?

• Why can't I add a submetered electric application?

• How do I reassign a special order item to another Job ID?

• Why is a Job ID not showing on the Open Jobs List?

• How do I correct the Demographics Rejection on a Job?

• How to Report and Transfer Jobs

• How to Correct Job(s) After Transfer

• How to Correct Job(s) from an Approved Report Period

CATEGORIES

ServTraq Training Material

Training Information 3

ServTraq Recorded Webinars 24

User Manual 14

ServTraq FAQs

Frequently Asked Questions 154

ServTraq Solutions

Written Guides 37

CSD Guides and Documents Released

Guides, Documents, and Approvals 4