• How to Correct Failed or Rejected Jobs

• How do I add a Fast Track Application for a Submetered/Included in Rent Account?

• How do I fix the application rejection related to contract date?

• AVES shows that a new dwelling is not DOE eligible. How do I correct this?

• How do I edit a dwelling address?

• Can I print an individual label or letter, and not the entire list?

• How can I enter an out-of-state mailing address on the Customer Record?

• How can I generate a Benefit/Deficient/Denial letter in a different language?

• How do I run a report on LIHWAP customers?

• How can I change the vendor on a WPO voucher?

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ServTraq Training Material

Training Information 3

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User Manual 14

ServTraq FAQs

Frequently Asked Questions 154

ServTraq Solutions

Written Guides 37

CSD Guides and Documents Released

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